We offer free shipping on all items shipped within Australia. We generally use standard shipping via Australia Post.
Return & Refund Policy
Thanks for shopping at Dapto Squash.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it. Before returning the item, you must first contact Dapto Squash to discuss the issue and confirm a valid reason for returning the item. Valid reasons include:
- Wrong fit
- Faulty goods
- Damaged in transit
To be eligible for a return, your item must be unused and in the same condition that you received it, with return shipping costs paid by you (the Customer).
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
Refunds are processed using the same method as the purchase, either Cash, EFTPOS or online via Stripe.
EFTPOS and online refunds, you will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.